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Helpline Operator and Case Manager Assistant

Company: VirtualVocations
Location: Bridgeport
Posted on: November 1, 2024

Job Description:

A company is looking for a Student - MHC Helpline Operator and Case Manager Assistant.



Key Responsibilities:

Answer helpline calls and log notes in the online client database
Make calls and perform basic client tasks as requested by the Case Manager or Housing Navigator
Complete VI-SPDATs with clients after receiving training in the interviewing process


Required Qualifications:

Current enrollment in classes as part of a degree program
Work study as part of financial aid package (students with work study may be prioritized)
Compassionate and able to listen effectively
Knowledge of Microsoft Word and Excel
General computer skills

Keywords: VirtualVocations, Springfield , Helpline Operator and Case Manager Assistant, Executive , Bridgeport, Massachusetts

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