Senior Manager, Placement & Transport
Company: Joveo CPA - ASPCA (A)
Location: Pawling
Posted on: November 7, 2024
Job Description:
Summary:Are you passionate about helping animals in need and
eager to advance the field of animal welfare? Do you thrive in a
dynamic, complex, highly collaborative environment? If so, the role
of Senior Manager, Placement & Transport at the ASPCA's new
Recovery & Rehabilitation Center (R&R Center) in Pawling, NY
might be right for you! - - -The Senior Manager, Placement &
Transport is responsible for ensuring animals ready for placement
move out of the R&R Center quickly and effectively, efficiently
finding the most appropriate next step in their journey. The person
in this role will develop and oversee a direct adoptions program at
the R&R Center and will collaborate with the ASPCA's
Centralized Placement Team and the Adoption Center in NYC to
maintain a steady flow of animals out of R&R Center sheltering
through transport. - - -The successful candidate is a true
collaborator, working closely and consistently with colleagues in
the R&R Center and across the ASPCA, as well as directly with
adopters, to find healthy, happy placement for dogs as quickly as
possible. - - -Recovery & Rehabilitation Center Overview & Upcoming
Launch--- -The R&R Center in Pawling, NY, is a unique program
dedicated to providing integrated sheltering, behavioral, and
medical care for canine victims of cruelty. The R&R Center team
works closely with ASPCA teams in New York City to help animals
rescued in partnership with the NYPD. - - -This position has a
target start date of January 13, 2025 and is remote until the
facility is ready for occupancy in May of 2025, after which it will
be an in-person position based in Pawling, NY. This position
requires the incumbent to live within a commuting distance to
Pawling, NY by May 1, 2025. - - - -This position will be posted
internally until 5pm EST on October 29,
2024.Responsibilities:Responsibilities include but are not limited
to:--- -Placement Program Management (30%) -
- Develop, implement, and oversee the R&R Center's Direct
Adoptions Program, aligning with organization wide philosophies and
making use of existing adoptability criteria and behavior alignment
tools - -
- Continually assess the direct adoptions program, with an eye
for making high quality and expedient placements and ensuring a
positive adopter experience -
- Collaborate across teams to foster a steady flow of information
about dogs on course for placement, and a steady flow of dogs
available for placement -
- Encourage and demonstrate collaboration across areas by
participating in playgroups, behavior treatments, loading dogs for
transport, and other handling opportunities, and maintaining up to
date knowledge of dogs in care and ready for placement, as well as
the processes and procedures of other teams -
- Work closely with R&R Center teams, Centralized Placement,
and the Adoption Center to determine which avenues are appropriate
for each dog, working to minimize behavioral or medical setbacks
upon placement - -
- Collaborate with Behavioral Sciences Team, Shelter Medical
Services, and Centralized Placement to support the onboarding of
new shelter partners; conducting facility visits when necessary to
review and introduce the R&R's rehabilitation program - -
- Coordinate shadowing opportunities for partner shelters to
enhance their understanding of R&R Center programs, and
increase willingness to accept graduate dogs - - -
- Analyze adopter and transfer partner feedback, assessing their
experiences and the success of the R&R Center program - -
- Gather and review relevant medical, behavioral, and photo/video
animal information and submit to Centralized Placement to
facilitate partner placement -
- Work directly with adopters, as needed, to facilitate expedient
and successful adoptions - - -Transport Program Management (25%) -
- Develop, implement, and oversee the R&R Center's Transport
Program -
- Oversee all aspects of animal transport---including, but not
limited to---partner relations and quality assurance, animal
readiness, proper transport, fleet oversight and maintenance,
appropriate animal handling, transport schedule, routes, emergency
preparedness, etc.--- -
- Work closely with NYC teams daily, collaborating on which
animals are ready for transport to the R&R Center, arranging
those transports, and driving as needed -
- Ensure the safe and humane animal transport for long and short
trips - -
- Ensure all transport staff are properly trained and always
maintain a professional appearance, clean and safe vehicles, and
safeguard program assets and animals --------- -
- Work collaboratively with other R&R Center leaders to
ensure appropriate level of competent, engaged back-up transport
assistance is available--- -
- Oversee and track the purchasing of supplies and proper
maintenance of program assets including vehicles and inventory--- -
-People Management (25%) -
- Provide direct oversight of Manager, Adoptions and Coordinator,
Transport - -
- Ensure team adheres to standard operating procedures,
protocols, and regulatory requirements, and maintain accurate
records of compliance activities------ -
- Collaborate with R&R Center leadership to develop,
implement, and evaluate employee recognition milestones and
engagement initiatives--- -
- Arrange tasks and resources effectively to optimize workflow
and ensure efficiency--- -
- Set clear, achievable team goals, inspiring and motivating team
members to perform at their best--- -
- Facilitate ample and open communication within and across
teams------ -
- Directly and immediately address conflict and concerns as the
arise, ensuring difficult conversations are productive, respectful,
and meaningful------ -
- Monitor and evaluate employee performance, fostering growth by
providing coaching, regular and timely feedback, and formal
appraisals--- -
- Work with R&R Center leadership and the People Team to
recruit, hire, and onboard new employees, and contribute to
workforce planning--- -
- Collaborate with R&R Center leadership and the Learning &
Development Team to identify training needs and provide
opportunities for professional development------ - -Administrative
and Operational Duties---(20%) -
- Work with R&R Center leadership to create, review, and
update standard operating procedures and operational documents to
align with all regulatory requirements--- -
- Gather quantitative and qualitative data to assess the success
of the direct adoptions program, identify and address any
bottlenecks in animal flow, and recommend changes to improve
program outcomes - - -
- Prepare and present monthly reports on the performance and
achievements of the placement and transport programs to R&R
Center and Rehabilitation Services leadership - - -
- Attend and meaningfully contribute to all relevant R&R
Center and ASPCA meetings -
- Accurately track and report time worked, time off, and
work-related expenses------ -
- Responsibly steward R&R Center assets------ - -Exemplifies
the ASPCA's Core Values: -
- Has Commitment and dedication to improving the lives of animals
-
- Demonstrates Ownership and feels responsible for outcomes -
- Believes in Team - that we are stronger together -
- Seeks to Elevate others and reimagine what is possible -
- Focuses on Impact, specifically making change for animals -
-Education and Work Experience -
- High School Diploma or GED required, B.S. or B.A. preferred -
- Minimum of 2 year of management experience - -
- 3 years of experience working in an animal shelter, preferably
in a hands-on animal care role -
- Professional or volunteer experience with animal adoptions is
preferred -
- Community outreach and engagement experience is preferred -
- Experience writing and editing is preferred -
- Experience in photography is preferred -
- 5 or more years driving experience preferred -
- Experience in animal transportation or veterinary/animal
shelter services preferred -
- Fear Free - Shelter Program certification (approximately 5
hours) required or completed within 60 days of hire--- -
-Qualifications -
- Valid driver's license and ability to pass a motor vehicle
history check demonstrating safe driving--- -
- Ability and willingness to travel up to 10% of the time------ -
- Available to work a flexible schedule, including days,
evenings, weekends, and holidays------ -
- Fluent in the use of MS Word, Excel, PowerPoint; familiarity
with shelter software systems or Salesforce a plus------ -
- Excellent written and oral communication skills--- -
- Able to regularly witness animals suffering medically and/or
behaviorally--- -
- Comfortable with humane euthanasia in theory and in
practice------ -
- Displays concern for the safety and well-being of self, animals
and others, especially under stress--- -
- Fosters collaboration by creating strong connections with
colleagues at all levels and in all areas--- -
- Builds strong work relationships based on trust, respect, and
listening to understand--- -
- Freely and generously shares knowledge, skills, and expertise
with others------ -
- Demonstrates genuine interest in the thoughts, ideas, and
expertise of others------ -
- Proactively problem-solves and takes appropriate initiative to
implement solutions------ -
- Flexible; can easily adapt to changes and help others do the
same------ -
- Resilient; bounces back from difficult and disappointing
situations quickly--- -
- Strong and adaptable people manager--- -
- Artfully flexes management and coaching styles to best support
diverse individuals------ -
- Cultivates a climate in which diverse perspectives are
solicited, encouraged, valued, and respected------ -
- Ability to set a clear direction and inspire others to work
towards shared goals--- -
- Sets a high standard by leading with transparency, integrity,
honesty and strong ethical principles--- -
- Unafraid of hard conversations and approaches them openly,
quickly, and kindly------ -
- Views conflict as generative, using disagreement to drive
innovation, improve communication, clarify and articulate values,
and build stronger relationships------ -
- Values training and education for self and team, ensuring ample
access to learning opportunities------ -
- Work takes place in a variety of environments and weather
conditions, including indoor climate-controlled spaces where it may
be noisy and outdoors where surfaces may be wet or uneven and
extreme heat, cold, or precipitation is possible - -
- Ability to sit for extended periods while working at a desk or
computer - -
- Ability to lift and carry animals (50 pounds unassisted, 100
pounds with assistance) and equipment, such as food bags, bedding,
and cleaning supplies - -
- Comfort and ability to handle and restrain animals safely and
humanely, particularly in stressful situations - - -
- Ability to work in a physically demanding environment that
requires standing, walking, bending, squatting, and/or kneeling for
extended periods of time - -
- Work involves exposure to chemical and biological hazards such
as medications, cleaning products, urine, feces, blood, and sharp
objects - - -
- Ability to wear appropriate Personal Protective Equipment,
including but not limited to disposable coveralls, respirators or
face masks, and booties - -Compensation and Benefits: -Starting pay
for the successful applicant will depend on a variety of factors,
including but not limited to education, training, experience,
location, business needs, internal equity, market demands or
budgeted amount for the role. The target hiring range is for new
hire offers only, and staff compensation may increase beyond the
maximum hiring range based on performance over time. The maximum of
the hiring range is reserved for candidates with the highest
qualifications and relevant experience. The expected hiring salary
range for this role is set forth below and may be modified in the
future. - -
- The starting pay rate for this role is $88,000 - $93,000 -For
more information on our Benefit offerings, click -. - -Join our
Talent Community: -If you are interested in joining our team but do
not see a position listed that fits your experience or interests,
please click this link and join our - -to stay connected to future
opportunities with the ASPCA. -Qualifications:See above for
qualifications details. - -Language:EnglishEducation and Work
Experience:High School Diploma - -Our EEO Policy:The ASPCA is an
Equal Employment Opportunity employer. - All qualified applicants
will receive consideration for employment without regard to race,
color, creed, religion, sex, national origin, ancestry, gender,
gender identity or expression, age, marital or domestic partner
status, citizenship status, sexual orientation, disability, genetic
information, military or veteran status, or any other
characteristic protected by applicable federal, state or local
laws, regulations or ordinances.Applicants with disabilities may be
entitled to a reasonable accommodation under the terms of the
Americans with Disabilities Act and certain state or local laws. -
A reasonable accommodation is a change in the ASPCA's standard
application process, which will ensure an equal employment
opportunity without imposing undue hardship on the ASPCA. - Please
inform the ASPCA's People Team if you need an accommodation in
order to complete any forms or to otherwise participate in the
application process.Individuals seeking employment are considered
without regards to race, color, creed, religion, sex, national
origin, ancestry, gender, gender identity or expression, age,
marital or domestic partner status, citizenship status, sexual
orientation, disability, genetic information, military or veteran
status, - or any other characteristic protected by applicable
federal, state or local laws, regulations or ordinances.ASPCA is an
Equal Opportunity Employer (M/F/D/V).About Us:
The ASPCA was founded in 1866 on the belief that animals are
entitled to kind and respectful treatment by humans and must be
protected under the law. As a 501(c)(3) not-for-profit corporation
with more than two million supporters nationwide, the ASPCA is
committed to preventing cruelty to dogs, cats, equines, and farm
animals throughout the United States.The ASPCA is headquartered in
New York City, where we maintain a full-service animal hospital,
spay/neuter clinic, mobile spay/neuter and primary pet care
clinics, a rehabilitation center for canine victims of cruelty,
kitten nursery, adoption center, and two community veterinary
centers.The ASPCA also operates programs and services that extend
nationwide. We assist animals in need through on-the-ground
disaster and cruelty interventions, behavioral rehabilitation,
animal placement, legal and legislative advocacy, and the
advancement of the sheltering and veterinary community through
research, training, and resources.At the ASPCA, we are committed to
fostering a collaborative and compassionate culture and we welcome
all voices to contribute to our lifesaving mission. Our staff
represent a vast array of backgrounds and diversity dimensions,
bringing with them valuable experiences and perspectives. They join
the ASPCA to learn, grow, and continually do their best work on
behalf of animals. We are inspired by our staff, partners, and the
communities we support across the country who work to improve
animal lives. We are committed to diversity, equity, and inclusion
at the ASPCA because it elevates our organizational culture, aligns
with our Core Values, and enables us to move further and faster
toward the ASPCA's vision - that all animals live good lives;
valued by society, protected by its laws, and free from cruelty,
pain and suffering.Applicants that are residents of Colorado: Per
CO Senate Bill 23-058, we cannot generally request or require any
age-related information (i.e., age, DOB, attendance or graduation
dates from an educational institution) on an initial employment
application; this includes any age-related inquiries in the initial
interview. We are permitted to require/request additional
application materials; if those materials contain any age-related
information, an applicant may redact the information before
submitting an initial employment application.
Keywords: Joveo CPA - ASPCA (A), Springfield , Senior Manager, Placement & Transport, Executive , Pawling, Massachusetts
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